FAQ

(Q) What is the shipping time for my order?

(A) The average lead time for custom apparel is 2-5 business days and for custom hats is 1-2 weeks. If you require your items sooner, please contact us for expedited processing and shipping.

(Q) Is it possible to rush my order?

(A) Absolutely! We understand that customers may have tight deadlines. If you need your order rushed, please reach out to us!

(Q) Can I return my hats/apparel if needed?

(A) Custom products cannot be returned unless they are deemed damaged or defective. We stand behind our work and will resolve any issues that arise.

(Q) How can I upload my artwork?

(A) Please email us your logo at: sales@sullivanbrimco.com

For the highest quality printing, please provide a high-resolution PNG, JPG, or PDF with your logo without background.

(Q) Can I select my hats/apparel styles?

(A) Yes! If you don't see the style you're looking for, please let us know! We can source almost any style or brand.

(Q) Where is your location?

(A) Our shop is located in Belton TX where we personally ensure the highest quality in every product we ship..